How to lodge a claim
Notify Your Broker
Contact your broker to notify them of the incident. Your broker’s details will be available on your policy schedule.
Obtain Claim Forms
You can either download the claim forms from our website (below) or request same from your broker.
Submit Claim Forms
The forms are to be submitted to your broker with supporting documents. Your broker will then submit your claim forms to Renasa and the claim will be processed.
Get Help if Needed
If you are having any difficulty in submitting your claim. Please do not hesitate to contact Renasa’s Claims Department on
011 380 3080.
Notify Your Broker
Contact your broker to notify them of the incident. Your broker’s details will be available on your policy schedule.
Obtain Claim Forms
You can either download the claim forms from our website (below) or request same from your broker.
Submit Claim Forms
The forms are to be submitted to your broker with supporting documents. Your broker will then submit your claim forms to Renasa and the claim will be processed.
Get Help if Needed
If you are having any difficulty in submitting your claim. Please do not hesitate to contact Renasa’s Claims Department on
011 380 3080.
If you are unhappy with the outcome of your claim, please lodge a complaint by following the guide here.
